How can we leverage Technology to influence the Future?How can we leverage technology to influence the future? How can we build a customer centric culture within organizations so that everyone from ground up begins to think from the users’ point of view? In this brief video, Dr Eric Schaffer, Founder and Head of HFI Laboratories believes that in the user experience and customer experience field HFI has a mission to influence the future. The exciting challenge for HFI is to use technology to engineer the way people experience the world, their lifestyle and the way people will be, moment by moment.
Credit Human Factors International